New Patient
The team at Genuine Care Dental is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment.
Contact Us
We are happy to hear from you, answer your questions, and schedule an appointment. Call Genuine Care Dental at 408-740-6002 or stop by our office.
1821 Saratoga Ave Ste 105
Saratoga, CA 95070
Request An Appointment
New Patients
It is easy to make an appointment for your initial examination and dental treatments. Call 408-740-6002 to speak with a team member.
Payment Methods – Credit cards, Checks, Cash, Care Credit, Proceed Finance Accepted
Insurance Accepted – We accept all PPO insurances. Unfortunately, we do not accept HMO insurance.
Welcome to
Genuine Care Dental
Making an Appointment
It’s easy to make an appointment for your initial examination and dental treatments with Genuine Care Dental. Simply call 408-740-6002 and one of our friendly team members will be happy to assist you or you can click here to schedule online. If you schedule an appointment and you are no longer able to make it, please call and cancel two business days in advance so that we can accommodate other patient requests.
What to Expect
Before your first appointment, you will receive an automatic link to complete our new patient forms, which includes a health questionnaire along with your insurance and contact information. Please submit the form at least two business days before your appointment so our team can prepare for your visit.
When you arrive for your appointment, please check in using the link sent to your cell phone before entering our lobby. You will then be greeted by our friendly team.
Initial Examination
Your initial dental exam will take approximately one hour. If you are scheduled for a cleaning as well, please plan for your first visit to take about two hours in total.
During your appointment, the experienced team at Genuine Care Dental will take time to get to know you, ask about your oral hygiene routine, and listen to any health concerns you may have. We believe in educating and empowering our patients to make informed decisions about their oral health.
As part of your visit, we’ll demonstrate proper oral care techniques and provide personalized recommendations to help you maintain a healthy smile.
Pain Concerns
We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Rong will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.
Dental Insurance
We accept all Preferred provider organization (PPO) plans. Unfortunately we do not accept HMO plans. Please call our office at 408-740-6002 to see if we are currently working with your insurance provider.
Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.
Financial Policy
Genuine Care Dental provides high quality dental care to families throughout the Saratoga area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Genuine Care Dental is the solution to all of your oral health needs.